CUSTOMER CARE
At Zarruz.com, we’re committed to providing excellent service and support to every customer.
Product Information
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We strive to present accurate descriptions, images, and availability of all products.
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All items are subject to availability and may be limited or discontinued at any time.
Shipping & Delivery
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We ship within Azerbaijan and to select international destinations.
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Shipping fees are calculated at checkout based on your location and order size.
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Delivery times are estimates; delays may occur due to unforeseen circumstances.
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A tracking number will be provided once your order is shipped.
Returns & Exchanges
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You may return items within 14 days of receipt for a refund or exchange.
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Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase.
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Non-returnable items include perishable goods, custom-made items, and personal care products.
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Contact our customer service team to initiate a return.
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Refunds will be issued to the original payment method within 7 business days after the returned item is inspected.
Customer Service
For support or questions, please contact us at:
Email: [insert email]
Phone: [insert number]
Address: [insert business address]
PRIVACY & SAFETY
We value your trust and are committed to protecting your personal data.
Data Collection & Usage
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We collect the minimum personal information necessary to process your order and improve our service.
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Data is stored securely and used in accordance with our Privacy Policy.
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We do not sell or rent personal information to third parties.
Payment Security
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All transactions are encrypted and processed securely.
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We do not store your credit card information on our servers.
Intellectual Property
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All website content—including images, logos, and text—is the property of Zarruz.com.
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Reproduction or use of content without written permission is strictly prohibited.
WHOLESALE INQUIRIES
If you’re interested in stocking or distributing Zarruz products, we’d love to work with you!
How to Inquire
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Please contact us directly via email or phone to discuss wholesale pricing and bulk order options.
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We offer special terms for retailers and partners, depending on order quantity and location.
Email: [insert wholesale contact email]
Phone: [insert number]
We look forward to building a successful partnership with you.
PAYMENT METHODS
We offer safe, simple, and flexible payment options for your convenience.
Accepted Payment Types
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Credit Cards (Visa, MasterCard, etc.)
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Debit Cards
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Other methods as available at checkout
Currency
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All prices are listed in Azerbaijani Manat (AZN) and include applicable taxes unless stated otherwise.
Order Confirmation
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You’ll receive an order confirmation via email once your payment is processed successfully.
