CUSTOMER CARE
At Zarruz.com, we’re committed to providing excellent service and support to every customer.
Product Information
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We strive to present accurate descriptions, images, and availability of all products.
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All items are subject to availability and may be limited or discontinued at any time.
Shipping & Delivery
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We ship within Azerbaijan and to select international destinations.
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Shipping fees are calculated at checkout based on your location and order size.
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Delivery times are estimates; delays may occur due to unforeseen circumstances.
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A tracking number will be provided once your order is shipped.
Returns & Exchanges
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You may return items within 14 days of receipt for a refund or exchange.
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Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase.
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Non-returnable items include perishable goods, custom-made items, and personal care products.
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Contact our customer service team to initiate a return.
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Refunds will be issued to the original payment method within 7 business days after the returned item is inspected.
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Customer Service
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For support or questions, please contact us at:
Email: [insert email]
Phone: [insert number]
Address: [insert business address]
PRIVACY & SAFETY
We value your trust and are committed to protecting your personal data.
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Data Collection & Usage
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We collect the minimum personal information necessary to process your order and improve our service.
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Data is stored securely and used in accordance with our Privacy Policy.
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We do not sell or rent personal information to third parties.
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Payment Security
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All transactions are encrypted and processed securely.
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We do not store your credit card information on our servers.
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Intellectual Property
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All website content—including images, logos, and text—is the property of Zarruz.com.
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Reproduction or use of content without written permission is strictly prohibited.
WHOLESALE INQUIRIES
If you’re interested in stocking or distributing Zarruz products, we’d love to work with you!
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How to Inquire
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Please contact us directly via email or phone to discuss wholesale pricing and bulk order options.
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We offer special terms for retailers and partners, depending on order quantity and location.
Email: [insert wholesale contact email]
Phone: [insert number]
We look forward to building a successful partnership with you.
PAYMENT METHODS
We offer safe, simple, and flexible payment options for your convenience.
Accepted Payment Types
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Credit Cards (Visa, MasterCard, etc.)
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Debit Cards
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Other methods as available at checkout
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Currency
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All prices are listed in Azerbaijani Manat (AZN) and include applicable taxes unless stated otherwise.
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Order Confirmation
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You’ll receive an order confirmation via email once your payment is processed successfully.
