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FAQ
General
Where is ZARRUZ LTD based?
ZARRUZ LTD is a UK-registered company. However, all products and services are created and shipped from Baku, Azerbaijan.
Do you ship internationally?
Yes, we offer worldwide shipping, and all prices include delivery costs — no extra charges at checkout.
How long does shipping take?
Orders are processed within 3–5 business days. Delivery typically takes 10 to 30 days, depending on the destination country.
Can I track my order?
Yes, once your order is shipped, we will send you a tracking number via email so you can monitor its progress.
Do you accept custom orders?
Absolutely. We specialize in individual calligraphy, custom graphic design, personalized branding, and tailor-made content. For custom projects, please contact us directly.
What services does ZARRUZ LTD offer?
We provide premium services in:
– Custom Calligraphy
– Videography & Video Editing
– Photography & Content Creation
– Social Media Management
– Graphic Design (Logo, Posters, etc.)
– Luxury Branding & Visual Identity
What languages do you support?
We can work in Azerbaijani, Turkish, English, German and Russian for most projects and communication.
Do you work with corporate clients or only individuals?
We work with both — from private clients to government agencies, luxury brands, and international companies.
How can I contact you for a project or inquiry?
You can reach us via our Contact page, email, or social media channels listed below. We aim to respond within 24 hours.
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